Chennai, Tamil Nadu
Technical Program & Project Management Specialist #1055701Job Description:
- Employees in this job function plan and oversees the execution of projects and/or programs that are focused on technology implementation or upgrade of technology applications capabilities and solutions (e.g., enterprise applications, SAAS, internal infrastructure, networking, data centers, labs, etc.).
- They could also act as Scrum Masters or Agile Coaches to ensure team lives by the values and practices of scrum by embracing Agile/scrum/Kanban/Lean principles
Key Responsibilities:
- Develop project plans, define the project/program scope, goals and deliverables for areas of technology application development and implementation for the enterprise
- Drive problem-solving and continuous improvement initiatives by collaborating with IT teams, technology vendors, etc.
- Facilitate the development effort by creating and monitoring an efficient, streamlined process between the internal teams and external technology providers
- Effectively communicate status updates to all stakeholders across multiple organizations/ teams, with reinforcing quantitative measurements
- Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources
- Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and reviews
- Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs
- Manage technology product goals and forecasts. Collaborate with technical development team(s) to translate the long-term objectives into actionable technology strategy and an implementation roadmap
- Guide execution by applying standard frameworks and development lifecycle methodologies like agile, waterfall etc.
Skills Required:
- Project Management
Skills Preferred:
- Jira, Agile Software Development, Microsoft Word, Microsoft Excel, Scrum (Software Development), Program Manage PM's & Projects
Experience Required:
- Specialist Exp: 6 years in IT; 3 years in Program Mgmt., Expert in Proj Mgr
Experience Preferred:
- Should have 7~8 years of experience in Project/Program Management.
Education Required:
- Bachelor's Degree,
- Master's Degree
- Play the role of "Agile Release Train Engineer" managing cross skilled teams in assigned Agile Release Train (ART)
- Be first line of defense to shield delivery teams from planned and unplanned needs for various purposes.
- Collaborate with Transformation leadership team to develop Objective and Key Results (OKR's) for L4 and below.
- Manage intake process for the program and coordinate intakes through the phases of assessment, estimation & planning.
- Manage scope change management practices and drive governance to ensure strong scope change control.
- Manage Administration and Control of JIRA and Confluence
- Drive and oversee coordination of cross-functional teams involved in the transformation to support all aspects of the program.
- Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting.
- Maintain the data sanity in tools like Jira, Confluence & SharePoint.
- Organizers of cross ART collaborative sessions & cadences e.g. Retrospectives.
- Drive alignment among delivery governance with organizational governance.
- Establish quality standards to be followed across the teams.
- Be the first line of integration with external teams for data measurement & data sharing e.g. L1 & L2 executive teams, Office of CTO, Office of CPO.
- Be first line of integration with teams external to the program for cross dependency tracking e.g. with Insurance, Integration Services.
- Monitor process adherence & activate remediation protocols where needed.