Auburn Hills, Michigan
Engineer - Program Manager - Intermediate #1055832Job Description:
Our After Sales Launch Manager (ASLM) role is a key strategic component to the overall success of our's timely and accurate support of our new vehicle program. The ASLM is responsible for the upfront engagement with Vehicle Engineering teams on designated programs to identify program requirements and communicate our applicable requirements. The ASLM is considered us the lead for their program(s) and remains engaged with his/her assigned programs throughout their lifecycle coordinating our related impact assessments and launch readiness reports. Although this role resides within Technical Service Operations (TSO), the ASLM's responsibilities span across our TSO, Parts Supply Chain, Accessories, Purchasing, and Technical Training.
Specific Roles and Responsibilities:
- Self-starter with strong work ethic
- Able to identify what items need to be addressed autonomously
- Upfront engagement with Engineering as our liaison to communicate our requirements/needs while documenting vehicle requirements
- Cross-functional coordination with various levels of our management to complete our impact analyses and launch/dealer readiness assessments
- Manage, track, and report our critical deliverables to support vehicle program launches
- Escalate issues early and quickly for resolution and awareness
- Advance integration efforts with our global counterparts with focus on new vehicle planning and readiness efforts
- Prepare and effectively deliver executive management presentations related to MPR responsibilities
- Assist with TSO / our benchmarking activities
Position Requirements:
Basic Qualifications:
- Bachelor's degree in supply chain, automotive, program management, engineering, or related field
- Ability to interact and network effectively with various personality types
- Manage multiple projects simultaneously
- Strong communication skills--written and verbal
- Chinese (Mandarin) and English Speaking. Spanish is a bonus.
- Efficient with office tools, such as PowerPoint, Excel, Word, PowerBI, QlicSense
- Ability to multitask and work in a fast-paced environment
- 3+ years of engineering and/or aftersales experience in the automotive or related industry (5 is preferred but can be flexible for candidates with strong skills)
- Self-motivated, does not require constant direction, can prioritize and identify urgent needs
Preferred Qualifications:
- 5+ years' work experience on program launches
- Strong technical aptitude and understanding of the dealership environment
- Strong organizational, self-management, and negotiations skills
- Experience in presenting ideas and concepts to all levels of management
- Ability to speak English, Chinese and Spanish
- Prior program management experience in a technical capacity
Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
- Medical and Dental (FastTek pays majority of the medical program)
- Vision
- Personal Time Off (PTO) Program
- Long Term Disability (100% paid)
- Life Insurance (100% paid)
- 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.