Application Support Specialist #1036118
Job Description:

• Onsite position in the Rochester District Court providing end user PC and software support and troubleshooting for Court staff and the public.
• Respond to and resolve technological issues for court staff (including judges and judicial staff).
• Ability to learn the MiFILE application, and other Court specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems.
• Interface with County IT team on incidents and problems that need higher level technical support.
• Position will be on-site 5 days a week at the District Court in Rochester Hills, as the primary function of the role is to support District Courts staff while Court is in session.
• The Courts operate as an on-premise environment.
• Contractor will interview with and report to District Court Administrator.
• Candidate MUST PASS A BACKGROUND CHECK: A full background check is not required prior to candidate submittal. That said, with the exception of some traffic offenses, candidates with a prior conviction will not pass the County's background check process and cannot be contracted for a role. Please vet your candidates prior to submittal accordingly.

 
Environment: Court Audio Video broadcast/recording technology such as JAVS, BIS, hybrid meeting technology, such as Zoom, Courts MiFile solution, Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.
 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 and 2022!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.