PC LAN Technician #1024119
Job Description:
Job Summary:
The PC LAN Technician plays a critical role in supporting and maintaining the IT infrastructure of our automotive manufacturing plant. This hands-on role ensures the reliability and performance of network systems, production equipment, and end-user devices in a fast-paced, high-tech environment.
 
Key Responsibilities:

• IT Support & Troubleshooting: Deliver daily technical support for PCs, laptops, printers, scanners, and other connected devices throughout the plant.
• Network Maintenance: Support LAN/WAN operations, including configuration and troubleshooting of routers, switches, and wireless access points.
• Manufacturing Systems Support: Provide IT support for essential plant-floor production systems such as HMIs, barcode scanners, and label printers.
• Hardware & Software Management: Install and maintain operating systems, drivers, and applications necessary for plant operations.
• Preventative Maintenance: Conduct routine maintenance and system updates to uphold security and performance standards.
• Incident Response: Address service desk tickets promptly, document resolutions, and support end-user satisfaction.
• User Training & Documentation: Educate plant staff on IT best practices and maintain up-to-date technical documentation.
• Cybersecurity Compliance: Apply and monitor security controls in alignment with corporate cybersecurity guidelines.
• Collaboration: Coordinate with corporate IT teams to support system rollouts and resolve advanced technical issues.

 
Role:

• Responsible for resolving IT Issues, internal customer base, users/employees onsite there at the plant
• Could it be if Wi-Fi goes out, or conference room tech issues, computer issues, computers die, onsite help desk
• Field services
• Not just working tickets and taking calls
• Mostly related to help desk, tickets, helping people with monitors, computers, troubleshooting printers, networking (not expert, have to be able to walk them through)
• Setting up employee badges, installing software on computer

 
Qualifications & Experience:

• High School Diploma or GED is required.
• Associate’s or Bachelor’s degree in IT, Computer Science, or a related field preferred.
• Industry certifications such as CompTIA A+, Network+, or CCNA are a plus.
• Minimum of 3 years of hands-on IT support experience, ideally in a manufacturing or industrial environment.
• Proficient in troubleshooting Windows-based systems and working with Active Directory and Office 365.
• Familiarity with MES, SCADA, or industrial automation tools is beneficial.
• Solid understanding of TCP/IP networking, VLANs, and wireless infrastructure.
• Self-starter with excellent problem-solving abilities and adaptability in high-pressure situations.
• Strong communication skills with the ability to support both technical and non-technical staff.
• Problem solver, experience with hardware, troubleshooting, fixing things
• Networking – infrastructure, wifi, cables, get systems up and running,
• Someone who has ability to figure something out, fast learner, willing to teach, figure things out, know the lingo, pretty good

 
Work Environment & Physical Requirements:

• Work performed in an automotive manufacturing setting; exposure to machinery, noise, and temperature changes.
• Must be able to lift and move equipment weighing up to 50 lbs.
• Flexible schedule availability including occasional overtime or on-call coverage for production-critical issues.

 
Why Join Us?

• Be an integral part of deploying and maintaining advanced automotive manufacturing technology.
• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• Team-oriented, collaborative work culture.

 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
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